fbpx

ITIL 4 Trails – Transitioning from ITILv3 to 4

The Transitioning from ITIL v3 to ITIL 4 complements the 8 core ITIL 4 Foundation Trails. This guided journey discusses the path from ITIL v3 to 4, and explains the key differences between the editions. By completing this Trail, participants have a thorough understanding of the evolution of ITIL, the structure of ITIL 4 and its key concepts, as well as the benefits of ITIL 4 for organizations.

$18.00

Excl. VAT

Trail-9_Transitioning-from-ITIL-v3-to-ITIL-4
  • Full lifetime access

  • Certificate of Completion

Are you a professional instructor, a training provider or do you want to use the courseware to train your colleagues? ITpreneurs uses Leapest for all business accounts.

What you'll learn

  • Understand what ITIL 4 is
  • How ITIL has evolved from ITIL v3 to ITIL 4

Details

Certificate: ITIL Foundation

Duration: 20 mins

Domain:

Delivery Method:

  • Video lessons

Accreditation:

Topics

  • Introduction to ITIL 4
  • Evolution of ITIL
  • Key benefits of ITIL 4
  • Key concepts of ITIL 4
  • Structure of ITIL 4
  • ITIL 4 Qualification Scheme

Audience

The ITIL® (4) Trails targets the participants in the IT and business domains who wish to take first steps in service management or who are familiar with earlier versions of ITIL and/or other sources of industry best practice and wish to learn about ITIL 4. This course and the related certification can be beneficial for the following roles:

  • IT Support Staff
  • IT Consultants
  • Business Managers
  • Business Process Owners
  • IT Developers
  • Service Providers
  • System Integrators
  • Anyone working in a Devops team

Exam facts

Delivery:

Format:

Proctoring: 

Duration:

No. of Questions:  simple multiple choice

Pass Grade: %

Please note that if an exam voucher is included, you are able to schedule your exam for up to twelve months.

Tweet
Share
Share
Share